Dynamics 365 QA & Automation Lead

Expleo Group; York and North Yorkshire; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

ExpleoAcademy

Competitive benefits

Collaborative culture

Job summary

Expleo Group is seeking an experienced Test Lead to drive quality engineering excellence across a Dynamics 365 CRM product landscape. You will translate QE strategy into governance, automation, release assurance and quality delivery practices, collaborating with Product Managers, Architects and stakeholders to ensure high-value, scalable solutions.

As the quality champion for D365 CRM products, you will lead testing across Azure API integrations, customer journeys, and AI-enabled options,

Qualifications

• Significant experience leading testing within large-scale enterprise transformation programmes.
• Strong experience in test planning, estimation, scope definition and release management.
• Proven experience assessing requirements and solution designs for quality and testability.
• Deep expertise in Microsoft Dynamics 365 CRM products and implementations.
• Strong experience testing Azure API and integration solutions.
• Experience leading functional, integration, E2E, UAT and regression testing activities.
• Experience operating within Agile, Product and DevOps delivery models.
• Exposure to AI-enabled or Agentic AI testing approaches.
• Experience with automation frameworks and CI/CD quality engineering practices.
• Strong stakeholder management and communication skills.
• Experience working within regulated or insurance environments.
• Experience testing GCP Data Products, analytics and data pipelines.
• Experience with Microsoft Power Platform solutions.
• Experience testing OutSystems Digital Portals.

Responsibilities

• Implement enterprise QE strategy, standards, frameworks and governance across the product domain.
• Develop and maintain product-level test strategies and release test plans aligned to portfolio standards.
• Lead test scope definition, effort estimation, resource planning and test approach determination.
• Define risk-based testing approaches across functional, integration, end-to-end, data migration and non-functional testing.
• Establish testing entry, exit and quality gate criteria for each release.
• Provide deep quality engineering expertise across Microsoft Dynamics 365 CRM capabilities including: Customer Service, Workflow Automation, Dataverse, Customer Insights, Relationship Management, Marketing Journeys, Security & Role-Based Access.
• Define reusable test assets and accelerators across CRM initiatives.
• Ensure consistent testing practices across multiple workstreams and product teams.
• Lead testing of Azure API Management (APIM) and integration services.
• Define API testing strategy covering: Functional Testing, Contract Testing, Integration Testing, End-to-End Testing, Performance Testing, Security Testing.
• Ensure robust validation of upstream and downstream integrations.
• Govern service virtualisation and test data requirements where required.
• Promote automation-first and continuous testing principles.
• Support CI/CD pipeline integration and automated quality gates.
• Work closely with QE Architects and SDETs to improve delivery efficiency and release confidence.
• Contribute to reusable automation frameworks and testing assets.
• Track and report quality KPIs, defect trends and testing progress.
• Ensure compliance with enterprise testing standards, controls and audit requirements.
• Support governance reviews, quality health checks and assurance activities.
• Drive root cause analysis and continuous improvement across releases.
• Collaborate with Product Managers, Engineering Leads, Architects and Business SMEs.
• Manage supplier testing teams and ensure delivery against agreed outcomes.
• Influence quality decisions across business and technology stakeholders.
• Communicate quality risks, assumptions and dependencies effectively.

Skills

QE leadership

Dynamics 365 CRM

Azure API testing

Automation

CI/CD quality gates

Stakeholder management

Regulated environments

AI testing

Tools

Azure API Management

Dataverse

Power Platform

Job description

Expleo Group is seeking an experienced Test Lead to drive quality engineering excellence across a Dynamics 365 CRM product landscape. You will translate QE strategy into governance, automation, release assurance and quality delivery practices, collaborating with Product Managers, Architects and stakeholders to ensure high-value, scalable solutions.

As the quality champion for D365 CRM products, you will lead testing across Azure API integrations, customer journeys, and AI-enabled options,