Dynamics 365 CRM Manager

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise dynamique recherche un Dynamics 365 CRM Manager pour piloter l'implémentation de leur nouveau système CRM. Ce rôle stratégique nécessitera de collaborer avec un partenaire d'implémentation et de former le personnel pour assurer une adoption réussie et une efficacité à long terme.

Qualifications

• Expérience avérée en mises en œuvre de Dynamics 365 CRM, particulièrement dans le secteur public.
• Compréhension forte des environnements du secteur public et des réglementations sur la protection des données.

Responsibilities

• Travailler avec le partenaire d'implémentation pour réussir la migration vers Dynamics 365 CRM.
• Gérer les tests d'acceptation des utilisateurs et soutenir la migration des données.

Skills

Stakeholder Management

Problem Solving

Communication

Job description

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Dynamics 365 CRM Manager, newcastle-upon-tyne, tyne and wear

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Client:

Global Resourcing

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Dynamics 365 CRM Manager

We're looking for a Dynamics 365 CRM Manager to take a leading role on the rollout of our client's new Dynamics 365 CRM system and ensure its successful adoption across the Trust. The role will work closely with their implementation partner, and staff across the organisation, to deliver a solution that drives efficiency and supports future growth.

Key Responsibilities:

• Work with the implementation partner to successfuly migrated to Dynamics 365 CRM.
• Champion the adoption of Dynamics across the Trust.
• Align the system with business needs and support future growth.
• Manage user acceptance testing and support data migration.
• Train staff and document processes for long-term use.
• Develop reports, dashboards, and integrations with other systems.

Requirements:

• Proven experience delivering Dynamics 365 CRM implementations, particularly in the public sector.
• Skilled in stakeholder management and third party management.
• Strong understanding of public sector environments and data protection regulations.
• A strategic thinker with excellent problem-solving and communication skills.