Dynamics 365 CE Managed Services Lead

JR United Kingdom; Birmingham; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading Microsoft Partner is searching for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. This role focuses on team leadership, customer relations, and driving service excellence within a flexible, remote-first culture, ideal for those with extensive experience in managed services.

Benefits

Flexible, remote-first culture

Excellent benefits

Quarterly Office Meetups

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee a team of 3–4 and drive service excellence.
• Act as senior point of contact for escalations and small change requests.
• Step into a consultative role with customers when needed.

Skills

Team Leadership

Dynamics 365 CE

Power Platform

Client Relationship Management

Consultative Skills

Job description

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Dynamics 365 CE Managed Services Lead, Birmingham

Client: Link Xperts

Location: Birmingham, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Up to £70,000 | Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to step into a consultative role with customers when needed

The business is down to earth, people-centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.