Dynamic Supplies Coordinator | Fast-Paced, Impactful Support

Ritz Recruitment Ltd; City Of London; Sur place; GBP 19 000 - 22 000; Plein temps

Résumé du poste

Ritz Recruitment Ltd in Elstree is seeking a Supplies Co-ordinator to support the smooth delivery of services, ensuring clients have the supplies they need, exactly when they need them. You will coordinate orders, track deliveries, and resolve supply issues to keep healthcare services running efficiently and ensure patient care remains uninterrupted.

This temporary role requires strong organisational skills, a proactive approach to customer service, and the ability to work with internal teams

Qualifications

• Experience in supplies, logistics, customer service or coordination.
• Excellent attention to detail and organisational abilities.
• Strong written and verbal English communication.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Proactive problem-solving and customer-focused mindset.
• Collaborative team player with internal and external stakeholders.
• Proficient with Microsoft Office and IT systems.

Responsabilités

• Coordinate supplies for the business
• Act as the first point of contact for supply-related queries via phone and email
• Process client orders using online ordering systems
• Use internal ticketing systems to assign, coordinate and complete jobs
• Track deliveries from internal distribution drivers and third-party courier companies, including international shipments
• Expedite urgent orders and work with warehouse teams to ensure on-time delivery
• Support the warehouse team with returns and investigate supply-related complaints
• Maintain and update supply management systems to ensure accurate client billing
• Work closely with Sales & Service teams, Contract Managers and Account Managers to resolve customer issues
• Liaise with regional laboratories, suppliers and colleagues across the wider business
• Escalate serious issues or complaints to management when required
• Produce daily, weekly and monthly reports for stakeholders
• Contribute to continuous service improvement through effective communication and problem-solving

Connaissances

Supply coordination

Organisational skills

English communication

Prioritisation

Fast-paced

Problem solving

Team player

Microsoft Office

Customer service

Outils

IT systems

Description du poste

Ritz Recruitment Ltd in Elstree is seeking a Supplies Co-ordinator to support the smooth delivery of services, ensuring clients have the supplies they need, exactly when they need them. You will coordinate orders, track deliveries, and resolve supply issues to keep healthcare services running efficiently and ensure patient care remains uninterrupted.

This temporary role requires strong organisational skills, a proactive approach to customer service, and the ability to work with internal teams