Dynamic Operations Administrator – Digital Services Support

BBC UK; City Of London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

35-hour working week

26 days annual leave

Defined pension

Job summary

BBC Studios Brands is recruiting for an Operations Administrator to join the Digital Operations team in London. You will provide essential administrative, reporting and operational support to keep the Business Services division running smoothly, coordinating requests and maintaining documentation across technology, finance and people services.

You will manage shared inboxes, track tickets, support onboarding and project activity, and contribute to compliant, timely service delivery.

Qualifications

• Experience in administrative, operational or business support roles in fast-paced environments.
• Strong organizational skills with ability to manage multiple priorities and complete tasks.
• Proactive and self-motivated with problem-solving and escalation when needed.
• Excellent written and verbal communication to build relationships across teams.
• Proficiency with digital systems and Microsoft Office applications.

Responsibilities

• Provide efficient administrative support to the Business Services team per agreed processes and SLAs.
• Manage shared inboxes and coordinate operational requests across technology, finance, infrastructure and people services.
• Maintain accurate documentation, trackers and SharePoint resources for easy access.
• Assist reporting by gathering, maintaining and distributing operational data and reports.
• Support onboarding, offboarding and project activity during peak periods or team absences.

Skills

Administrative experience

Organizational skills

Communication skills

Microsoft Office

Job description

BBC Studios Brands is recruiting for an Operations Administrator to join the Digital Operations team in London. You will provide essential administrative, reporting and operational support to keep the Business Services division running smoothly, coordinating requests and maintaining documentation across technology, finance and people services.

You will manage shared inboxes, track tickets, support onboarding and project activity, and contribute to compliant, timely service delivery.