Dynamic Hotel General Manager — Guest Experience & Growth

The Coaching Inn Group; Dorchester; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunities

Health and wellbeing grant

Discount on accommodation

Discount on food

Job summary

The George Hotel, Dorchester-on-Thames, Oxfordshire, is seeking an exceptional General Manager to lead daily operations, drive commercial performance and deliver exceptional guest experiences. You will oversee accommodation, F&B, guest services and team development to ensure consistent excellence across all touchpoints.

This hands-on leadership role requires a visible, energetic manager who can coach staff, manage budgets and KPIs, and uphold the group’s Hospitality from the Heart ethos while

Qualifications

• Experience in a senior management or General Manager role in hotel or premium hospitality.
• Strong commercial acumen with proven revenue and profitability growth.
• Strong leadership and people development skills.
• Guest-focused with ability to create a welcoming environment.

Responsibilities

• Lead, inspire and develop the hotel team and culture.
• Own financial and commercial performance, budgets and KPIs.
• Ensure high standards of accommodation, F&B and guest service.
• Maintain health, safety and compliance across operations.
• Collaborate with The Coaching Inn Group to share best practices.

Skills

Leadership

Hospitality

Commercial acumen

Guest service

People development

Budget management

Job description

The George Hotel, Dorchester-on-Thames, Oxfordshire, is seeking an exceptional General Manager to lead daily operations, drive commercial performance and deliver exceptional guest experiences. You will oversee accommodation, F&B, guest services and team development to ensure consistent excellence across all touchpoints.

This hands-on leadership role requires a visible, energetic manager who can coach staff, manage budgets and KPIs, and uphold the group’s Hospitality from the Heart ethos while