Dynamic General Merchandise & Store Ops Lead

Sainsbury's; Swindon; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's is seeking an experienced General Merchandise Manager to lead non-food presentation and store operations. You will ensure smooth daily shop floor to warehouse activity and coach a team to deliver outstanding customer service.

Key responsibilities include performance management, scheduling, and ensuring accurate payroll, with the ability to step in as store lead when required.

Qualifications

• Track record of line management in a fast-paced environment.
• Obsessed with customers and service, coaching teams to excel.
• Delivers KPIs and performance metrics consistently.
• Experience managing disciplinary and employee relations issues.
• Leads high-volume store operations with minimal supervision.

Responsibilities

• Take responsibility for the management of non-food products and presentation.
• Ensure area runs smoothly from shop floor to warehouse daily.
• People management, performance, scheduling, and pay accuracy.
• May assume overall store responsibility and provide direction to colleagues.

Skills

Leadership experience

Customer focus

KPI delivery

Disciplinary & HR handling

Operations management

Job description

Sainsbury's is seeking an experienced General Merchandise Manager to lead non-food presentation and store operations. You will ensure smooth daily shop floor to warehouse activity and coach a team to deliver outstanding customer service.

Key responsibilities include performance management, scheduling, and ensuring accurate payroll, with the ability to step in as store lead when required.