Dynamic Fitness Instructor & Member Experience Coach

Burhill Group Limited (BGL); Dartford; On-site; GBP 18,000 - 27,000; Full time

Job summary

Burhill Group Limited (BGL) is recruiting Fitness Instructors to deliver excellent services at all times, ensuring customer satisfaction and maximising membership retention. You will contribute to day-to-day operations and assist in the overall service of our health and fitness facilities.

You will ensure health and safety policies are followed, promote the highest levels of customer service and staff engagement, and support the health & fitness team in the day-to-day running of the facilities.

Responsibilities

• Maintain presentation, cleanliness and hygiene of the club.
• Daily monitoring of gym equipment and facilities, recording cleanliness and reporting faults.
• Be involved in day-to-day running of the health & fitness facilities with the team.
• Monitor pool standards by performing plant room checks and testing water quality.
• Conduct regular checks of pool, spa area and changing facilities ensuring policy adherence.
• Assist in developing new ideas to promote member motivation and retention.
• Administer first aid, assist in pool rescues and apply resuscitation as necessary.
• Commit to continuous personal and professional development.
• Comply with BGL policies, health & safety procedures, and Emergency Action Plan.
• Undertake any further duties requested by management.

Job description

Burhill Group Limited (BGL) is recruiting Fitness Instructors to deliver excellent services at all times, ensuring customer satisfaction and maximising membership retention. You will contribute to day-to-day operations and assist in the overall service of our health and fitness facilities.

You will ensure health and safety policies are followed, promote the highest levels of customer service and staff engagement, and support the health & fitness team in the day-to-day running of the facilities.