Dynamic Events Porter - Guest Services

Splendid Hospitality Group; Greater London; Híbrido; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Programme (EAP)

Hotel Room Discounts

Food & Beverage Discounts

Life Assurance

Salary Sacrifice - Car Scheme

Stream - earned wages access

Pension - auto enrolment

Learning & Development

Descripción de la vacante

Splendid Hospitality Group is seeking a Meeting & Events Porter for Hilton London Bankside in London. This permanent role supports the events operations team, delivering friendly service across meetings and functions, greeting organisers and guests, and helping events run smoothly from start to finish.

You will handle opening/closing duties, maintain cleanliness, and uphold a polished appearance while collaborating with colleagues to meet KPIs and ensure guest satisfaction.

Formación

• Customer-focused hospitality mindset.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced events environment.

Responsabilidades

• Assist in delivering memorable events and service across all event areas.
• Greet organisers and guests, anticipate needs and respond promptly.
• Complete opening and closing duties, restock and maintain cleanliness while presenting professionally.
• Communicate effectively with organisers, colleagues and supervisors to ensure smooth operations.
• Provide exceptional, professional service throughout each event to ensure guest satisfaction.

Conocimientos

Guest service mindset

Communication skills

Teamwork

Attention to detail

Descripción del empleo

Splendid Hospitality Group is seeking a Meeting & Events Porter for Hilton London Bankside in London. This permanent role supports the events operations team, delivering friendly service across meetings and functions, greeting organisers and guests, and helping events run smoothly from start to finish.

You will handle opening/closing duties, maintain cleanliness, and uphold a polished appearance while collaborating with colleagues to meet KPIs and ensure guest satisfaction.