Dynamic Credit Controller: Chase Payments & Resolve Issues

Biffa; High Wycombe; On-site; GBP 26,000 - 36,000; Full time

Job summary

Biffa in High Wycombe is seeking an experienced Credit Controller to join our nationwide Accounts Receivable team. You will manage your own debtor portfolio across our depot network and help ensure payments are received on time while resolving issues causing delays.

This is a busy, target-driven role requiring confident communication, proactive problem solving and the ability to prioritise competing tasks. You will support month-end processes and collaborate with the Credit Manager to optimise

Qualifications

• Proven experience managing a debtor portfolio within a Credit Control or Accounts Receivable environment.
• Confident Excel skills, including VLOOKUPs and PivotTables.
• Target-driven and tenacious approach, with the ability to see issues through to resolution.
• Strong communication and negotiation skills.
• Excellent organisation and the ability to prioritise a busy workload.
• Comfortable working under pressure while maintaining accuracy and attention to detail.
• A proactive, team-focused approach.

Responsibilities

• Manage and maintain your own debtor portfolio
• Proactively chase outstanding debt by phone and email
• Investigate and resolve queries and issues relating to non-payment
• Negotiate and agree repayment plans where appropriate
• Review and adjust customer credit limits
• Raise credit notes accurately and efficiently
• Assist with month-end reporting and related tasks
• Provide additional support to the Credit Manager and wider team as required

Skills

Excel skills

VLOOKUPs

PivotTables

Communication skills

Negotiation skills

Debtor portfolio management

Job description

Biffa in High Wycombe is seeking an experienced Credit Controller to join our nationwide Accounts Receivable team. You will manage your own debtor portfolio across our depot network and help ensure payments are received on time while resolving issues causing delays.

This is a busy, target-driven role requiring confident communication, proactive problem solving and the ability to prioritise competing tasks. You will support month-end processes and collaborate with the Credit Manager to optimise