Dynamic Care Coordinator - Domiciliary Services Lead

Hartwig Care Limited; Greater London; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Fast-track offer

DBS paid

Training program

Career growth

Blue Light Card discounts

20 days leave

EAP access

Job security

Supportive team

Job summary

Hartwig Care Limited is seeking an experienced Care Coordinator to join our team in the UK. The role involves leading care operations, coordinating schedules, guiding care workers, and ensuring high‑quality client support.

The position requires flexibility for evenings, weekends, and participation in an on‑call rota. The ideal candidate will have at least two years in a Care Coordination role, strong leadership, and proficiency with electronic rostering and care planning systems.

Qualifications

• Minimum of 2 years’ experience as a Care Coordinator in Health & Social Care.
• NVQ Level 3 in Health & Social Care or willingness to work towards it.
• Strong leadership and people management abilities.

Responsibilities

• Ensure care visits align with Hartwig Care’s continuity and flexibility standards.
• Allocate client visits to suitable care workers based on needs.
• Provide up‑to‑date visit information and policy guidance to staff.
• Record information from care workers and maintain timely reports.
• Schedule care worker reviews and team meetings as planned.
• Monitor rota accuracy by cross‑checking planned vs actual visits.
• Support service monitoring, quality assurance, and client safety improvements.
• Communicate daily updates and changes to care staff.
• Manage incoming calls and messages via the telephone system.

Skills

Care coordination

Leadership

Teamwork

Communication

Scheduling

Education

NVQ3 HSC

Tools

Care planning software

Rostering system

Job description

Hartwig Care Limited is seeking an experienced Care Coordinator to join our team in the UK. The role involves leading care operations, coordinating schedules, guiding care workers, and ensuring high‑quality client support.

The position requires flexibility for evenings, weekends, and participation in an on‑call rota. The ideal candidate will have at least two years in a Care Coordination role, strong leadership, and proficiency with electronic rostering and care planning systems.