Dynamic Business Admin Apprentice: Learn Across Sales & Admin

Heart of England Training LTD; Leicester; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Alchemy England is offering a genuine apprenticeship in administration with exposure to customer service, sales, stock control, accounts and trademark administration. You will learn on the job across multiple departments, with full training provided and a focus on developing your communication and organisational skills.

The role includes hands-on work using our CRM, stock systems, and copyright administration tools, with real tasks across the business and opportunities to grow within the company.

Qualifications

• Apprenticeship across administration, customer service, sales, stock control, and accounts.
• Full training provided; willingness to learn.

Responsibilities

• Use CRM and stock management systems, maintaining accurate records and data input.
• Respond to and contact customers, process returns and follow up queries.
• Process new trade enquiries, contact prospective wholesale customers and follow up enquiries to support the sales team.
• Assist with the Accounts department, including simple cash books, data entry and general financial administration.
• Support Trademark & Copyright administration, including using our copyright system to identify potentially fake or unauthorised products and maintain records.
• Assist in the stockroom with picking and packing, checking and organising goods, refilling shelves and stock checks.
• Maintain accurate electronic and paper records, filing and organising information so it is easy to find.
• Provide general administrative support across the business and help with projects and tasks as required.

Skills

Communication

IT skills

Attention to detail

Organisation

Customer care

Problem solving

Presentation

Administrative

Number skills

Analytical

Team working

Creative

Initiative

Non judgmental

Patience

Job description

Alchemy England is offering a genuine apprenticeship in administration with exposure to customer service, sales, stock control, accounts and trademark administration. You will learn on the job across multiple departments, with full training provided and a focus on developing your communication and organisational skills.

The role includes hands-on work using our CRM, stock systems, and copyright administration tools, with real tasks across the business and opportunities to grow within the company.