Dynamic Account Manager - Cross-Sell & Growth

Daisy Group; Stretford; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25–28 days

Private medical coverage

Discounted health plans

Eye care scheme

Wellbeing programme

In-house Wellbeing Team

Office-based working

Job summary

Wavenet is seeking a motivated Account Manager to join our Manchester team in a fast-paced sales role. You will focus on building and retaining relationships with a large portfolio of unmanaged accounts, many newly acquired, with a strong drive to reintroduce Wavenet and uncover cross-selling opportunities.

You will guide businesses through transitions from legacy PSTN/ISDN to modern, scalable connectivity and security solutions, delivering tailored offerings and maintaining accurate CRM

Qualifications

• Sales experience and willingness to drive outcomes.
• Strong relationship-building and communication abilities.
• Proactive, quick-thinking with problem-solving skills.
• Experience handling multiple accounts and prioritising tasks.

Responsibilities

• Re-engage with Accounts: Build trust and relationships with dormant or unmanaged accounts.
• Opportunity Identification: Spot and pursue product sales and upselling opportunities across Wavenet’s diverse portfolio.
• Client Education: Inform clients about the PSTN switch-off, positioning Wavenet as their trusted migration partner.
• Portfolio Management: Drive positive growth and retention within a portfolio of accounts.
• Tailored Solutions: Deliver customised solutions in connectivity, VoIP, cloud, and security.
• Accurate Record-Keeping: Maintain up-to-date records and pipeline information in the CRM system.
• Proposal Delivery: Present proposals, negotiate deals, and successfully close business.
• Internal Collaboration: Work closely with internal teams to ensure smooth onboarding and ongoing support for clients.

Skills

Sales experience

Relationship building

Communication skills

Proactive attitude

Problem solving

Multi-account mgmt

Tech-savvy

Growth mindset

Tools

CRM systems

Job description

Wavenet is seeking a motivated Account Manager to join our Manchester team in a fast-paced sales role. You will focus on building and retaining relationships with a large portfolio of unmanaged accounts, many newly acquired, with a strong drive to reintroduce Wavenet and uncover cross-selling opportunities.

You will guide businesses through transitions from legacy PSTN/ISDN to modern, scalable connectivity and security solutions, delivering tailored offerings and maintaining accurate CRM