Account Growth & Re-Engagement Specialist

Wavenet; Retford; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Electric car scheme

25 days’ holiday

Referral bonus

Employee assistance programme

Cycle-to-work scheme

Company pension scheme

Enhanced maternity and paternity pay

Benefits platform

Living wage employer

Job summary

Wavenet in Manchester is seeking a passionate Account Manager to join our high-activity Sales Entry team. You will re-engage unmanaged accounts, identify cross-sell opportunities, and guide clients through PSTN switch-off migrations, delivering tailored connectivity, VoIP, cloud, and security solutions.

You will build strong relationships, maintain CRM records, and collaborate with internal teams to close deals and drive portfolio growth.

Qualifications

• Relationship Builder: A natural ability to nurture relationships to drive business success.
• Growth mindset: A fast learner with a “let’s go” attitude and a desire to grow professionally.
• Proactive Approach: Quick thinker with a positive and proactive attitude.
• Tech-Savvy: quick learner especially regarding the CRM systems and confidence in using sales tools.
• Problem-Solver: An ability to use initiative, negotiate, present, and demonstrable ability of resolving challenges.
• Experience: Hunger here is the key! Looking for someone with some sales experience and an understanding that your input will drive your output.
• Communication Skills: Excellent listening and communication abilities.
• Multi-Account Management: Comfortable managing a high number of accounts and priorities simultaneously.

Responsibilities

• Re-engage with Accounts: Build trust and relationships with dormant or unmanaged accounts.
• Opportunity Identification: Spot and pursue product sales and upselling opportunities across Wavenet’s diverse portfolio.
• Client Education: Inform clients about the PSTN switch-off, positioning Wavenet as their trusted migration partner.
• Portfolio Management: Drive positive growth and retention within a portfolio of accounts.
• Tailored Solutions: Deliver customised solutions in connectivity, VoIP, cloud, and security.
• Accurate Record-Keeping: Maintain up-to-date records and pipeline information in the CRM system.
• Proposal Delivery: Present proposals, negotiate deals, and successfully close business.
• Internal Collaboration: Work closely with internal teams to ensure smooth onboarding and ongoing support for clients.

Skills

Relationship building

Sales experience

CRM proficiency

Multi-account management

Communication

Tech-savvy

Job description

Wavenet in Manchester is seeking a passionate Account Manager to join our high-activity Sales Entry team. You will re-engage unmanaged accounts, identify cross-sell opportunities, and guide clients through PSTN switch-off migrations, delivering tailored connectivity, VoIP, cloud, and security solutions.

You will build strong relationships, maintain CRM records, and collaborate with internal teams to close deals and drive portfolio growth.