DV Cleared Windows Engineer

Lorien; Aston; On-site; GBP 93,000 - 102,000; Full time

Job summary

Lorien in Stevenage is seeking a Windows Engineer with DV clearance to join a highly secure Digital Excellence function. You will work across both infrastructure and workplace technologies in restricted environments to maintain operational excellence and security of critical services.

This on-site role requires strong Windows Server and AD skills, incident management, and collaboration with service teams. You will contribute to improvements, document processes, and ensure compliance with

Qualifications

• DV clearance is essential.
• Experience with Windows Server and desktop apps.
• Strong AD and access management skills.
• Proven incident and problem resolution capability.
• Site-based role in Stevenage with UK Eyes Only environment.

Responsibilities

• Provide BAU support, configuration management across Windows infrastructure and workplace environments.
• Plan maintenance, upgrades, and patching across secure networks.
• Implement changes to Windows environments with minimal disruption.
• Act as Tier 2/3 support for Windows incidents and service requests.
• Investigate, troubleshoot, and resolve complex issues within SLAs.
• Conduct root cause analysis and long-term remediation activities.
• Maintain technical documentation, asset registers, and knowledge base articles.
• Monitor health, backups, performance, and security.
• Support security policy compliance and best practice.
• Collaborate with managers, service teams, and third-party suppliers.
• Participate in service reviews and cross-functional projects.

Skills

Windows Server

Windows OS

Desktop Apps

Active Directory

VDI/Virtualisation

Storage

Networking

Incident management

Documentation

End-user env

Job description

Windows Engineer (DV Cleared)

Stevenage - Onsite 5 days a week

12-Month Contract (Extension Possible)

Fully On-Site

£67.57 - £74.32 per hour (Umbrella)

Our client is seeking two experienced Windows Engineers to join a highly secure Digital Excellence function delivering critical IT services across restricted and classified environments.

This is an exciting opportunity for DV-cleared professionals who enjoy working across both infrastructure and workplace technologies within complex Windows environments. You will play a key role in maintaining operational excellence, resolving technical issues, supporting system improvements, and ensuring the continued security and performance of critical services.

Key Responsilbilities

• Provide BAU support, administration, and coKey Responsibilitiesnfiguration management across Windows infrastructure and workplace environments.
• Plan and coordinate maintenance activities, upgrades, and patching across secure networks.
• Implement changes to Windows environments while minimising operational disruption.
• Act as Tier 2 and Tier 3 support for Windows-related incidents and service requests.
• Investigate, troubleshoot, and resolve complex technical issues within agreed SLAs.
• Conduct root cause analysis on recurring incidents and support long-term remediation activities.
• Maintain technical documentation, asset registers, and knowledge base articles.
• Monitor infrastructure health, alerts, backups, performance, and security.
• Support compliance with security policies and best practice.
• Collaborate with technical managers, service teams, and third-party suppliers.
• Participate in service reviews, continuous improvement initiatives, and cross-functional projects.

Essential Skills & Experience

We're looking for a strong Windows generalist with hands-on technical expertise across:

• Windows Server
• Windows Operating Systems
• Desktop Applications
• Active Directory and Access Management
• Virtualisation platforms, including VDI
• Storage solutions
• Infrastructure and workplace technologies
• Networking principles and troubleshooting
• Incident management and problem resolution
• Documentation and process improvement
• Candidates must be comfortable operating across both infrastructure and end-user workplace environments and possess excellent troubleshooting and analytical skills.

Security Requirements

• Current DV Clearance is essential
• UK Eyes Only (UKEO) environment
• Due to the nature of the work, this role is 100% site-based in Stevenage.