DV Cleared : L2 Wintel Engineer (IT) / Contractor

Free-Work UK; Greater London; On-site; GBP 34,000 - 52,000; Full time

Job summary

Free-Work UK seeks a 2nd Line WINTEL Engineer to review Windows-related requests, build and configure Windows servers (VMware-based), and update gold build images. You will work on physical server builds in customer data centers and ensure adherence to SLAs and KPIs.

Responsibilities include patching, capacity reporting, and risk management while maintaining security standards and participating in testing activities.

Qualifications

• Experience maintaining Windows Server environments (2016/2019/2022)
• Proficiency with AD, DNS, WSUS
• Hands-on VMware administration
• Experience with backups (NetApp SAN, Cohesity)
• Familiarity with Microsoft System Center Operations
• Scripting ability for automation or task automation

Responsibilities

• Review customer Windows-related work requests and respond quickly with clear requirements
• Build and configure Windows servers (virtual via VMware) and build images/documentation
• Rack physical servers in customer data centers
• Patch and upgrade Windows servers
• Produce capacity reports and attend bi-weekly engineering meetings
• Ensure builds meet customer standards and SLA/KPI targets
• Identify and raise risks to costs, timelines, or deployments
• Assist in testing activities
• Investigate and resolve tickets per SLA and documented procedures
• Maintain security of network services per security policies

Skills

Windows Server

Active Directory

DNS

WSUS

VMware

Scripting

NetApp

Cohesity

System Center

Tools

Microsoft System Center Operations

Job description

2nd Line WINTEL Engineer

• Your role will involve reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements.
• Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters).
• Builds and racking of physical serves with Customer DC and computer rooms.
• Update and maintain existing gold build images.
• Patching and upgrades of windows servers.
• Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets.
• Ensure server builds adhere to Customer standards for all areas of work undertaken, attend Customer sites when required to ensure deliverables are completed within target SLA's and KPI's (i.e. document reviews / system installation).
• Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments.
• Assist in testing activities.
• You will be working from assigned service desk tickets to Investigate, assess and resolve customer and system issues in timescales laid down in SLA's in accordance with defined procedures and adhere to all IS Policy documents, including Change & Release, Configuration, and Security etc…
• Maintain the security of the network services in accordance with the Establishment's Security Operating Orders and current process documentation.

Your Transferable Skills And Experience

• Windows Server 2016, 2019 and 2022
• AD (Active Directory), DNS, WSUS
• VMware
• Backups (NetApp SAN and Cohesity)
• Microsoft System Centre Operations
• Scripting

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.