Duty Manager (Part Time)

Heron Foods; South Tyneside; On-site; GBP 26,000 - 34,000; Full time

Job summary

Heron Foods in the United Kingdom is seeking a Duty Manager to lead a busy store in South Tyneside. You will supervise and motivate the team, ensure excellent customer service, and maintain stock levels and store presentation.

As a keyholder, you will support store openings and closings, drive sales, monitor performance, and uphold safety and compliance in a fast-paced retail environment.

Qualifications

• Proven track record in fast-paced retail environments.
• Strong leadership and people-management skills.
• Excellent communication and customer-service focus.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by monitoring performance and efficiency.
• Act as keyholder and cover store openings/closes when needed.

Skills

Leadership

Customer Service

Team Motivation

Store Operations

Sales & Profitability

Organization

Job description

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.


• Ensuring high standards of customer service and resolving queries effectively.


• Maintaining a clean, well-presented, and fully stocked store.


• Driving sales and profitability by managing performance and efficiency.


• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
  Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.


• Strong leadership skills with the ability to motivate and inspire a team.


• Exceptional organisational abilities and a passion for customer service.


• A proactive, energetic approach to managing a dynamic retail environment.
  Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment., At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.