Duty Manager (Part Time)

Heron Foods; Knowsley; On-site; GBP 26,000 - 34,000; Full time

Job summary

Heron Foods in Knowsley is seeking a Duty Manager to lead a fast-paced store, drive sales and ensure outstanding customer service.

As a keyholder, you will supervise the team, open and close the store, maintain presentation standards, and uphold Heron Foods' values across our network of stores.

Qualifications

• Proven experience as a Retail Supervisor or Duty Manager in a fast-paced store.
• Strong leadership and ability to motivate a team.
• Excellent customer service and problem solving.
• Well-organised with good attention to detail.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Skills

Leadership

Customer service

Team motivation

Job description

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
  Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.
  Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment., At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.