Duty Manager - Paignton

Iceland Foods; Paignton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading supermarket chain is seeking a committed and passionate Duty Manager in Paignton. You will focus on customer availability, engage with the team, and handle operational processes. Ideal candidates will have experience in retail management, strong communication skills, and a dedication to creating an inclusive environment. Numerous benefits including discounts, holiday, and career development are offered.

Benefits

15% discount at Iceland and The Food Warehouse

28 days holiday including Bank Holidays

Christmas vouchers, increasing with service

Refer a Friend scheme

Christmas savings schemes

Long service awards

Option to join a healthcare plan

Grocery Aid support

Career development opportunities

Supportive and inclusive work environment

Qualifications

• Experience in retail management or supervisory roles is ideal but not essential.
• Effective communication, shift planning, providing feedback, and team leadership are important.

Responsibilities

• Deliver great availability for customers.
• Engage and retain great people.
• Implement cash handling and security policies.
• Care about the business and team.

Skills

Effective communication

Shift planning

Team leadership

Job description

We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.

Key Responsibilities:

1. Have a clear focus on delivering great availability for your customers.
2. Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
3. Deliver on all agreed actions set for you by your line manager.
4. Engage, develop & retain great people:

• Support and work proactively with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Create an inclusive culture where everyone can be their best.
• Share your knowledge to support team up-skilling.

Follow all processes correctly:

• Complete actions from your line manager focusing on customer experience.
• Maintain a positive service approach in store and at the doorstep.
• Implement cash handling and security policies.
• Adopt all "One Best Way" digital processes.

Leadership:

• Be approachable and love your customers.
• Respect colleagues and work enthusiastically together.
• Take action to reduce waste.
• Care about the business and team.

Additional Requirements:

Experience in retail management or supervisory roles is ideal but not essential. Effective communication, shift planning, providing feedback, and team leadership are important.

Benefits:

• 15% discount at Iceland and The Food Warehouse.
• 28 days holiday including Bank Holidays.
• Christmas vouchers, increasing with service.
• Refer a Friend scheme.
• Christmas savings schemes.
• Long service awards.
• Option to join a healthcare plan.
• Grocery Aid support.
• Career development opportunities.
• Supportive and inclusive work environment.