Duty Manager — Lead Shifts & Guest Service

Premier Inn; Strood; On-site; GBP 16,000 - 22,000; Full time

Job summary

Premier Inn in Strood is seeking a Duty Manager to lead hotel operations during shifts and ensure a smooth guest experience. You’ll collaborate across reception, housekeeping and the restaurant, guiding teams and solving problems to keep the hotel running efficiently.

With permanent, guaranteed hours and full training, you’ll develop leadership skills and have clear opportunities to progress toward aHotel Manager role within the Premier Inn brand.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Job description

Premier Inn in Strood is seeking a Duty Manager to lead hotel operations during shifts and ensure a smooth guest experience. You’ll collaborate across reception, housekeeping and the restaurant, guiding teams and solving problems to keep the hotel running efficiently.

With permanent, guaranteed hours and full training, you’ll develop leadership skills and have clear opportunities to progress toward aHotel Manager role within the Premier Inn brand.