Duty Manager - Lead Guest Experience & Team Growth

Mitchells & Butlers plc; Greenhithe, Dartford; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts

Wagestream

Gym discounts

Pension

Holiday entitlement

Free shares

Employee helpline

Team socials

Job summary

Miller & Carter - Dartford is recruiting a Duty Manager to work with the General Manager, guiding the team to deliver exceptional steaks, service and hospitality. You’ll lead by example, train staff, and help drive guest satisfaction across shifts in a busy, team-focused environment.

Enjoy a range of perks including discounts across brands, Wagestream access, a generous pension and 25 days of holiday, plus free shares and support via an employee helpline to help you balance life and work.

Qualifications

• Experience in hospitality management or supervisory roles.

Responsibilities

• Assist the General Manager with day-to-day operations.
• Train and motivate the team to deliver great food, drink and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and feel welcomed.

Skills

Management experience

Job description

Miller & Carter - Dartford is recruiting a Duty Manager to work with the General Manager, guiding the team to deliver exceptional steaks, service and hospitality. You’ll lead by example, train staff, and help drive guest satisfaction across shifts in a busy, team-focused environment.

Enjoy a range of perks including discounts across brands, Wagestream access, a generous pension and 25 days of holiday, plus free shares and support via an employee helpline to help you balance life and work.