Duty Manager: Lead a Thriving Leisure Centre

Parkwood Holdings Limited; Bonds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free gym membership

Employee discount portal

Pension scheme

Company sick pay

Job summary

Parkwood Holdings Limited is hiring a Duty Manager for Garstang Swimming Centre. The role is permanent, full-time, with 40 hours per week and a salary of £28,125.36.

The successful candidate will help deliver outstanding customer and staff experiences and ensure strong safety standards. You will engage with members, lead a team, and contribute to developing innovative leisure programmes to increase centre usage and profitability.

Qualifications

• Experience in customer-facing roles and maintaining high service standards.
• Strong awareness of health & safety in a leisure facility.
• Ability to lead a small team and coordinate daily operations.

Responsibilities

• Maintain high health & safety and customer care standards within the centre.
• Engage with members to prioritise satisfaction and build relationships.
• Assist with developing and promoting leisure programmes to drive usage and profitability.
• Lead tours for prospective members and support recruitment and retention.
• Communicate effectively at all levels of the organisation.

Skills

Customer service

Health & safety

Staff leadership

Education

Pool Plant Operations qualification

Leisure Management qualification

Job description

Parkwood Holdings Limited is hiring a Duty Manager for Garstang Swimming Centre. The role is permanent, full-time, with 40 hours per week and a salary of £28,125.36.

The successful candidate will help deliver outstanding customer and staff experiences and ensure strong safety standards. You will engage with members, lead a team, and contribute to developing innovative leisure programmes to increase centre usage and profitability.