Duty Manager – Holy Cross Nursing Home

St Cuthbert's Care; Sunderland; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

27 days annual leave including your生日

Cycle to work scheme

Staff counselling service

Free life assurance

Sleep in allowance £80

Job summary

St Cuthbert’s Care in Sunderland is seeking a proactive supervisor to support the Registered Manager in delivering high-quality care for older adults.

You will lead and develop the care team, manage day-to-day home operations, and ensure compliance with policies and procedures while maintaining strong relationships with residents and families.

Qualifications

• Hold an NVQ Level 3 Health and Social Care with Level 5 desirable or willingness to work towards it.
• Proven experience in leading a team and motivating others.
• Strong communication and organisational skills with external stakeholders.

Responsibilities

• Support the Registered Manager and implement decisions.
• Lead and supervise the staff team to ensure high-quality care.
• Maintain records, care plans and risk assessments in line with requirements.
• Ensure adequate staffing levels to meet service needs at all times.
• Provide induction and training for new staff.

Skills

Team leadership

Communication

Organisation

Problem solving

Education

NVQ Level 3 in Health and Social Care

Level 5 qualification desirable

Job description

Please note: We currently do not offer international visa sponsorship

The Role

We are looking for an enthusiastic individual with excellent leadership qualities and a good knowledge of working with older people to support the Registered Manager with all aspects of our nursing home in Sunderland, ensuring high quality care with dignity and respect.

Your duties and responsibilities will include:

• Fully support and implement the decisions of the Registered Manager.
• Develop effective working relationships.
• Be responsible for the day-to-day running of the home in accordance with charity policies and procedures.
• Have a hands-on approach and be responsible for leading and supervising the staff team.
• Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times.
• Apply excellent communication skills with residents, their families and representatives, staff and other health and social care professionals to deliver a high-quality service.
• Maintain full and accurate records, review and update care plans and risk assessments in accordance with legal requirements and best practice.
• Manage the effective induction and training of new staff.

The ideal candidate will have:

• Hold an NVQ Level 3 qualification in Health and Social Care, with a Level 5 qualification being desirable (if a Level 5 is not held, be willing to work towards).
• Have experience of leading a team and the ability to motivate others.
• Promote equality and diversity, dignity and respect.
• Have excellent organisation and communication skills with the ability to develop positive working relationships with colleagues and external stakeholders.
• Be responsive, use initiative and be able to work on own autonomy or as part of a team.

St Cuthbert’s Care is avalues-based, registered social care charity, committed to enabling people to reach their personal potential.

The charity’s areas of work include nursing homes for older people, children in care and services for people with disabilities.

We are proud to be the first regional charity in the North East, delivering adult social care as part of our work, to be accredited by the Living Wage Foundation.

We offer our staff a range of additional benefits including:

As well as offering a competitive salary, we provide a number of benefits and wellbeing initiatives for our staff, including:

• Christmas bank holidays paid at double time
• 27 days annual leave, including a day off for your birthday, plus bank holidays
• Ability to buy and sell annual leave
• Enhanced employer pension contributions
• Cycle to work scheme
• Staff counselling service
• Charity Workers’ discount
• Free life assurance
• On demand pay
• Earn money and rewards with the Care Friends App
• Real Living Wage Employer (minimum £13.45 per hour)
• Opportunities for training and professional development
• Sleep in allowance of £80 (role dependant)