Duty Manager: Guest Experience & Team Leader

Flight Club Darts; Exeter; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Free meals on shift

Team socials & competitions

Exclusive discounts across venues

Job summary

Flight Club Darts in Exeter is seeking a Duty Manager to lead on-shift operations, ensure outstanding guest experiences and uphold our vibrant brand. You’ll inspire a brilliant team, manage service flows and drive a high-energy, customer-focused culture.

You’ll champion warmth, togetherness, passion and innovation on every shift, and play a key role in maintaining our renowned social darts experience with focus on service excellence and team engagement.

Qualifications

• Duty Manager on shift leadership and guest experience.
• Ability to motivate and support a high-energy team.

Responsibilities

• Drive standards on shift and ensure seamless service.
• Lead, motivate and develop team performance.
• Ensure guest satisfaction and uphold brand values.

Job description

Flight Club Darts in Exeter is seeking a Duty Manager to lead on-shift operations, ensure outstanding guest experiences and uphold our vibrant brand. You’ll inspire a brilliant team, manage service flows and drive a high-energy, customer-focused culture.

You’ll champion warmth, togetherness, passion and innovation on every shift, and play a key role in maintaining our renowned social darts experience with focus on service excellence and team engagement.