Guest Experience Leader & Operations Manager

Flight Club Darts Limited; Exeter; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Flight Club Darts Limited in Exeter is seeking an Assistant or Duty Manager to lead a busy, guest‑centred venue. You will help steer the team to deliver consistent, memorable experiences and uphold high standards.

With experience in a similar environment and a knack for coaching, you’ll drive performance while championing our values of innovation, passion, togetherness and warmth. Join us to inspire and develop a brilliant team that loves what they do.

Qualifications

• Experience as an Assistant or Duty Manager in a similar venue.
• Knowledge of controlling elements of the business financials.
• Ability to lead, coach and develop a team.
• Passion for delivering amazing guest experiences.

Responsibilities

• Lead the team to deliver consistently outstanding guest experiences.
• Maintain high standards and create an electric, welcoming atmosphere.
• Champion our values—innovation, passion, togetherness and warmth.

Skills

Guest experience

Leadership

Coaching

Operations & finance

Job description

Flight Club Darts Limited in Exeter is seeking an Assistant or Duty Manager to lead a busy, guest‑centred venue. You will help steer the team to deliver consistent, memorable experiences and uphold high standards.

With experience in a similar environment and a knack for coaching, you’ll drive performance while championing our values of innovation, passion, togetherness and warmth. Join us to inspire and develop a brilliant team that loves what they do.