Duty Manager – Frontline Leader for Busy Hotel

Premier Inn; London Borough of Islington; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping travel cinema

Job summary

Premier Inn is seeking a Duty Manager for the London Kings Cross hub. You’ll lead shifts across the hotel, coordinating reception, housekeeping and restaurant teams to ensure guests have a great stay.

This is a permanent role with guaranteed hours and regular evening and weekend shifts. You’ll actively problem-solve, coach colleagues, and coordinate with the Hotel Manager to keep the operation running smoothly.

Qualifications

• Experience leading teams in a busy customer-facing environment.
• Confidence in decision-making and calm under pressure.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.
• Work closely with the Hotel Manager and wider leadership team.

Job description

Premier Inn is seeking a Duty Manager for the London Kings Cross hub. You’ll lead shifts across the hotel, coordinating reception, housekeeping and restaurant teams to ensure guests have a great stay.

This is a permanent role with guaranteed hours and regular evening and weekend shifts. You’ll actively problem-solve, coach colleagues, and coordinate with the Hotel Manager to keep the operation running smoothly.