Duty Manager - Fast-Paced Retail Leader, Flexible Shifts

SSP Group; Glasgow; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and Family discount app

Training and development programs

Job summary

SSP Group at M&S Simply Food, Glasgow Central Station, is looking for a Duty Manager to lead a fast-paced retail team and deliver great customer service in a busy transport hub.

As a Duty Manager you will open and close the store, supervise shifts (5am–11pm), and motivate your team to perform at their best. Pay starts at £13.75/hr, with a £1.50/hr night incentive to reach £15.25/hr, in a full-time 40-hour pattern. SSP offers training and development programs and employee discounts.

Qualifications

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role has got your name on it!
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is required.

Skills

Team leadership

Customer service

People management

Flexibility

Shift work

Job description

SSP Group at M&S Simply Food, Glasgow Central Station, is looking for a Duty Manager to lead a fast-paced retail team and deliver great customer service in a busy transport hub.

As a Duty Manager you will open and close the store, supervise shifts (5am–11pm), and motivate your team to perform at their best. Pay starts at £13.75/hr, with a £1.50/hr night incentive to reach £15.25/hr, in a full-time 40-hour pattern. SSP offers training and development programs and employee discounts.