Duty Manager, Club Operations & Guest Experience

Benton Hall Golf & Country Club; Witham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Health club access

Group exercise classes

Discounted golf facilities

Wedding Day off

Birthday Day off

Volunteer Day after 1 year

Job summary

The Club Company in Witham is seeking a proactive Duty Manager to join our team. You will support the Deputy General Manager in ensuring smooth daily operations, respond to member inquiries, and maintain safety and high standards throughout the club.

Ideal candidates will have hospitality experience, strong communication, and a commitment to exceptional service in a dynamic, seven-day environment.

Qualifications

• Diploma in hospitality or business desirable.
• Ability to exemplify exceptional service standards and exceed guest expectations.
• Strong communication skills.

Responsibilities

• Oversee daily operations of the Club during shifts.
• Maintain a safe working environment and address member inquiries promptly.
• Supervise staff, manage inspections, and ensure cleanliness and maintenance.
• Cover other departments during busy times to ensure smooth operations.

Skills

Strong communication

Exceptional service standards

Education

Diploma in hospitality or business desirable

Job description

The Club Company in Witham is seeking a proactive Duty Manager to join our team. You will support the Deputy General Manager in ensuring smooth daily operations, respond to member inquiries, and maintain safety and high standards throughout the club.

Ideal candidates will have hospitality experience, strong communication, and a commitment to exceptional service in a dynamic, seven-day environment.