Duty Manager (Casual)

BASILDON BOROUGH COUNCIL; Basildon; On-site; GBP 26,000 - 32,000; Full time

Job summary

Basildon Borough Council is seeking an exceptional Duty Manager for Towngate Theatre. You will oversee venue operations during performances, ensuring safety and a high-quality customer experience, while complying with health and safety standards.

Applicants should have prior venue or event management experience, with staff supervision and a pragmatic problem-solving approach. Flexibility to work unsocial hours and weekends is essential.

Qualifications

• Must have prior experience in venue or event management with a focus on high attendees levels.
• Previous management of staff and a pragmatic approach to problem solving.
• Must be willing to work unsocial hours and weekends.

Responsibilities

• Ensure the safe and smooth running of the venue during performances.
• Maintain a high level of customer experience while adhering to health and safety standards.

Skills

Venue management

Staff management

Job description

We are seeking an exceptional Duty Manager

The Duty Manager will ensure the safe and smooth running on the venue during performances, maintaining a high level customer experience whilst adhering to current health and safety standards., We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

Must have prior experience in venue or event management with a focus on high attendees levels.

Previous management of staff and a pragmatic approach to problem solving.

Must be willing to work unsocial hours and weekends.

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high-quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high-quality public services.

For 40 years, Towngate Theatre has provided opportunities for people across Basildon to experience, participate, and create arts and cultural activity,

Along with a programme of professional touring productions, we proudly support over 11,000 participants each year through community productions. Welcoming 115,000 audience members annually through our doors with 35,000 attending our in-house pantomime.

Basildon Council is currently preparing for Local Government Reorganisation (LGR), which will change how councils operate across the area in the coming years. While this transition is underway, the Council continues to deliver essential services and remains committed to recruiting talented people who can help shape the future of local government., Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its' commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.