Duty Manager

The Leisure Media Co Ltd; Tees Valley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Free gym membership

Job summary

The Leisure Media Co Ltd is seeking a proactive Duty Manager to lead a busy leisure centre and support our brand commitment to accessible activity. You will supervise staff, uphold safety, and drive service excellence across day, evening and weekend shifts.

You’ll bring supervisory experience, strong leadership, and excellent communication to inspire a team while maintaining cost control and revenue opportunities.

Qualifications

• Experience in a supervisory role at a busy leisure centre.
• Excellent verbal, written and IT communication skills.
• Ability to create an environment where colleagues can achieve their full potential.

Responsibilities

• Oversee operations at a busy leisure centre and supervise a team.
• Lead and motivate a diverse team to deliver service excellence.
• Maintain high customer service standards and safety across all shifts.
• Focus on cost control and driving income in all areas of the business.
• Demonstrate strong time management and deadline adherence.

Skills

Supervisory experience

Leadership

Customer service excellence

Communication skills

Team motivation

Cost control

Time management

Education

National Pool Lifeguard

First Aid at Work

Pool Plant Operator

Job description

At Neptune Centre Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team

We need a Duty Manager who will

• Have experience in a supervisory role at a busy leisure centre
• Be able to lead and motivate a diverse team fully embracing our company values
• Be focused on high customer service standards
• Have excellent verbal, written and IT communication skills
• Create an environment where colleagues can achieve their full potential
• Have a proven track record in cost control and driving income in all areas of the business
• Demonstrate exceptional time management and deadline compliance

National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. This position will involve day, evening and weekend work, including public holidays and will require a DBS to be completed prior to starting.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.