Duty Manager

Mitchells & Butlers PLC; Sutton Coldfield; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts (33%)

Discounts for friends & family

Wagestream access

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Duty Manager for a full-time, permanent position in Sutton Coldfield. The role supports the General Manager, overseeing day-to-day operations and ensuring guests have memorable experiences.

You will lead and develop the team, drive service standards, and contribute to achieving business targets. The posting highlights a competitive salary and employee benefits as part of a supportive team culture.

Qualifications

• Management experience to support General Manager in day-to-day operations.
• Ability to train and inspire teams to deliver food, drink and service to high standards.
• Role model duties and guide development within the team.
• Ensure guests are cared for, contributing to memorable experiences.
• Work towards and achieve business targets and KPIs.

Responsibilities

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life's memorable moments.
• Strive towards and achieve business targets.

Skills

Management experience

Team leadership

Job description

Duty Manager

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Location: The Royal Town of Sutton Coldfield, B76 1NP

Job type: Permanent

Posting date: 22 Oct 2026

Closing date: 4 Nov 2026

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Fox, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.

Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream –afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life's memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.