Duty Manager

jobs24.co.uk; Northwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player invites you to step into a pivotal role as a Duty Manager at a renowned hotel in Northwich. This position is perfect for those with a background in retail or management, who are passionate about delivering outstanding customer experiences. You will lead a dedicated team, ensuring that every guest feels welcomed and safe, while maintaining high service standards. With a commitment to inclusivity and diversity, this company values unique backgrounds and experiences, encouraging all applicants to join their supportive environment. If you're ready to inspire others and grow your career, this opportunity is for you.

Qualifications

• Proven leadership experience in a retail or customer-focused environment.
• Excellent communication and organisational skills.

Responsibilities

• Manage team performance and ensure high standards of service.
• Deliver exceptional guest experiences and oversee health and safety.

Skills

Leadership Skills

Communication Skills

Organisational Skills

Customer Service

Job description

Join our team at Northwich South Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Responsibilities:

1. Manage team performance and ensure high standards of service.
2. Oversee health and safety standards in the hotel.
3. Deliver exceptional guest experiences.
4. Provide training and support to team members.
5. Assist in creating a welcoming and safe environment for guests.

Training and Support:

At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.