Duty Manager

Hydes Brewery; Sale; On-site; Full time

Job summary

Hydes Brewery is seeking a dedicated Duty Manager for The Sam Brooks pub in Sale. This role involves overseeing the front of house team, ensuring excellent customer service while creating a welcoming atmosphere for patrons. With opportunities for personal development, you will thrive in a supportive environment focused on providing exceptional hospitality.

Benefits

Weekly pay

Discounts Platform

24/7 access to GP online

Paid breaks

Uniform or allowance provided

50% discount off food for up to 6 people

50% off accommodation

Pension plan

Employee assistance programme offering 24/7 support and advice

Qualifications

• Strong decision-making skills and ability to supervise a team effectively.
• Passion for hospitality and ensuring customer satisfaction.

Responsibilities

• Oversee day-to-day activities of the front of house team.
• Make product recommendations and upsell to customers.
• Provide clear direction and delegate tasks effectively.

Skills

Decision-Making

Organization

Customer Service

Job description

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Up to £12.52 per hour + Tips + some great benefits including:

• Weekly pay
• Discounts Platform
• 24/7 access to GP online
• Paid breaks
• Uniform or allowance provided
• 50% discount off food for up to 6 people
• 50% off accommodation
• Pension plan
• Employee assistance programme offering 24/7 support and advice

What hours will you be working?

35-40 hours per week including evenings and weekends with flexible shifts.

Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you’ll be doing as a Duty Manager

We are seeking a Duty Manager to enhance our team and help us excel.

You will oversee the day-to-day activities of the front of house team, be knowledgeable about all products in the bar and restaurant areas, and be able to make recommendations and upsell. Most importantly, you love to look after people, understand what makes them happy, and have the desire to make someone's day.

With a passion for hospitality, you will be able to supervise in a team-focused environment. You will have the ability to give clear direction, delegate, and adapt to change. You will also be extremely organized and possess strong decision-making skills.

Your Pub

The Sam Brooks is a popular, local pub in Sale, serving quality cask ales, lagers, and wines. Our extensive food menu features pub classics and caters to all tastes and occasions. Sunday lunch is our house specialty, enjoyed with family and friends. Our attractive al-fresco patio is perfect during summer. Join us for weekly entertainment, quiz nights, and live sports.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester, with nearly 50 venues including pubs, bars, restaurants, and hotels across Greater Manchester, Lancashire, Cheshire, Chester, Wrexham, and the Wirral. We aim to deliver exceptional hospitality through attractive environments, high-quality products, and excellent service. We value our people, offering recognition, rewards, and development opportunities.

Hydes is #OpenToAll, committed to equality, diversity, and inclusion. We oppose discrimination and welcome applications from all backgrounds. If you need reasonable adjustments during the application or interview process, please let us know.