Duty Manager

Nuffield Health Brentwood; Leicester; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Duty Manager to enhance the fitness experience for its members. This exciting role involves overseeing club operations, ensuring member satisfaction, and leading a dedicated team. You'll engage with members, conduct tours, and uphold high standards of service while contributing to sales targets. The company offers a supportive environment where you can thrive and develop your skills. With a strong focus on health and wellbeing, this position provides an opportunity to make a meaningful impact in the community. If you're passionate about fitness and customer service, this role is perfect for you.

Benefits

Free Gym Membership

Health Assessments

Retail Discounts

Pension Options

Qualifications

• Demonstrable sales experience and excellent communication skills.
• Ability to lead a team and provide exceptional customer service.

Responsibilities

• Ensure the smooth running of the club and prioritize member satisfaction.
• Conduct tours for prospective members and oversee health and safety protocols.

Skills

Sales Experience

Communication Skills

Customer Service

Team Leadership

Swimming Skills

Job description

Duty Manager

Leicester | Gym | Permanent | Full Time

Salary up to £26,229.84 per annum

40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

1. Be responsible for the smooth running of our club; including the opening and closing the club when on shift.
2. Prioritize Member Satisfaction, engage with our members, fostering happiness and building strong relationships.
3. Lead by example, support and guide your colleagues while upholding the highest quality standards.
4. Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides.
5. Oversee health and safety protocols, addressing any issues swiftly and effectively.
6. Help achieve sales targets.
7. Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.