Duty Manager

Bistrot Pierre; Ilkley; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Unlimited 50% discount for friends and

family

Service charge on top of your pay

Wagestream access

Discounted room rates

Discounted meals on shift and wines at

cost price

24/7 Employee Assistance Programme

Staff socials and incentives

Future Leaders development course

Length of service awards

Job summary

Bistrot Pierre in Ilkley is seeking a Duty Manager to lead shifts and ensure a smooth service. You’ll keep the team organised, motivated and focused on delivering a seamless guest experience from the floor.

You’ll balance hands-on leadership with operational awareness, responding quickly to challenges while upholding high standards across service.

Qualifications

• Supervisory experience within hospitality.
• Strong organisational and communication skills.
• Confidence in a busy, fast-paced environment.
• A proactive and solutions-focused mindset.

Responsibilities

• Leading and managing shifts effectively.
• Briefing and supporting the front of house team.
• Coordinating closely with the kitchen team.
• Monitoring service standards and guest satisfaction.
• Addressing issues promptly and professionally.

Skills

Leadership

Communication

Hospitality experience

Problem solving

Job description

If you're confident leading from the floor and enjoy keeping service running smoothly, this role puts you right at the centre of the action. As Duty Manager, you'll take ownership of shifts, ensuring the team is organised, motivated and focused on delivering a seamless guest experience.

You'll balance operational awareness with hands-on leadership, responding quickly to challenges while maintaining high standards throughout service.

Your day-to-day:

• Leading and managing shifts effectively


• Briefing and supporting the front of house team


• Coordinating closely with the kitchen team


• Monitoring service standards and guest satisfaction


• Addressing issues promptly and professionally

What you'll need:

• Supervisory experience within hospitality


• Strong organisational and communication skills


• Confidence in a busy, fast-paced environment


• A proactive and solutions-focused mindset

Perks & benefits:

• Unlimited 50% discount for friends and family


• Service charge on top of your competitive pay


• Wagestream access


• Discounted room rates


• Discounted meals on shift and wines at cost price


• 24/7 Employee Assistance Programme


• Staff socials and incentives


• Future Leaders development course


• Length of service awards

Sound like you?

If you enjoy leading shifts and supporting strong team performance, we'd love to hear from you.