Duty Manager

Hotel Du Vin; Henley-on-Thames; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Staff room discounts

Apprenticeship programmes

Cycle to work

Healthcare plans

Referral bonuses

Complimentary stays

Job summary

Hotel du Vin Henley on Thames is seeking a Duty Manager to oversee Front Office and Food & Beverage in a busy hotel environment. You’ll be a hands-on leader, supporting breakfast service, checkout flow and room checks with Housekeeping to ensure guest satisfaction.

The role offers £32,000 per year for a 40-hour week and set shifts with progression from Junior HoD toward Head of Department. The hotel provides development training, staff benefits and exclusive staff discounts.

Qualifications

• Hands-on management in a busy Food & Beverage environment.
• Wants progression from Junior HoD to Senior HoD.
• Willing to manage across front-of-house and housekeeping tasks.
• Experience in guest relations is advantageous.

Responsibilities

• Assist in smooth running of all customer-facing departments.
• Work with breakfast team during busy periods.
• Oversee checkout processes and room checks with Housekeeping.
• Coordinate with other departments to maintain guest satisfaction.

Skills

Hands on management

F&B experience

Guest relations

Job description

Duty Manager

Rate of Pay, Hours: £32,000 / 40 hours

Type of Contract: Permanent position

Location: Hotel du Vin Henley on Thames

Set Shifts, CompetitiveSalary, Career Development

Working across multiple departments this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel.

You will be a hands on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.

As Duty Manager within Hotel du Vin you will be assisting in the smooth running of all Customer facing departments - from working alongside the breakfast team, dealing with a busy check out period through to checking bedrooms with the Housekeeping Manger.

Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.

If you are successful in your application of Duty Manager you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior HOD role within Malmaison or Hotel Du Vin.

We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.

Benefits & Perks

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• complimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• The Brain Charity,helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family
• Plus on completing your probationary period you will be provided with: Private Medical Healthcare Bonus Plan based on clear and transparent KPI’s Critical Illness cover Life Assurance
• Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UKWe recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year roundWe have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.