Duty Manager

Nuffield Health; Brentford; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading healthcare charity in Brentford seeks a part-time Duty Manager for its Fitness & Wellbeing Club. The role involves overseeing club operations, leading the front of house team, and ensuring high member satisfaction. Ideal candidates should have strong sales experience and excellent communication skills, with a passion for delivering exceptional customer service. As part of the benefits package, employees receive free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience in a fitness environment.
• Ability to lead and manage a team effectively.
• Strong interpersonal skills to engage with members.

Responsibilities

• Ensure smooth operation of the fitness club.
• Manage front of house team and prioritize member satisfaction.
• Conduct tours for prospective members and oversee health and safety protocols.

Skills

Sales experience

Excellent communication skills

Customer service orientation

Leadership skills

Job description

Duty Manager - Fitness and Wellbeing Club
Ealing FWC | Fitness & Wellbeing Club | Permanent contract | Part time
Up to £28,788.46 pro rata depending on experience plus sales commission
XX hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Line manage our front of house team
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.