Duty Manager

Heron Foods; Bradwell; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

10% store discount

Career development programs

24/7 GP access

Long-service rewards

Job summary

Heron Foods in the United Kingdom is seeking a Duty Manager to lead the store and ensure smooth operations. You will motivate the team, deliver exceptional customer service, and maintain a clean, well-presented, fully stocked store.

As a keyholder, you will be responsible for opening and closing, driving sales and profitability, and representing Heron Foods in a fast-paced retail environment that values diversity and equal opportunity.

Qualifications

• Experience leading teams in a fast-paced retail setting.
• Strong leadership and customer service skills.
• Organised and proactive with a focus on store performance.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and managing the store in the Store Manager's absence.

Skills

Retail leadership

Team motivation

Customer service

Store operations

Job description

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly.

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you're inspiring the team or rolling up your sleeves to get the job done. You'll thrive in a lively environment where your leadership makes a real impact.

We're seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment., At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like 'Future Flyers.'
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.