Duty Manager

The New World Trading Company; Birmingham; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading company in the hospitality industry seeks a Duty Manager for their Birmingham location. In this role, you will oversee restaurant operations, enhance guest experiences, and develop future leaders within your team. With a strong focus on service quality and training, this position offers opportunities for growth, including a competitive salary up to £32,000, generous dining discounts, and supportive work culture.

Benefits

50% discount for staff and guests

Free meals during shifts

Birthday guaranteed off

Education subsidies available

Access to TRONC pot via TiPJAR

Financial plan support with Wagestream

Qualifications

• Experience in a management role within hospitality.
• Knowledge of bar and restaurant operations.
• Aiming for personal growth and team development.

Responsibilities

• Champions guest experience across departments.
• Manages team training and stock control.
• Promotes speed and efficiency to maximize covers.

Skills

Team Leadership

Customer Service

Staff Training

Job description

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The Botanist are recruiting a Duty Manager!

What will you do?

As a Duty Manager at The Botanist, you will balance your time between looking after the Restaurant & Bar department and ensuring outstanding guest experience. You will champion our restaurant & bar knowledge in all team members and proactively develop the Future Managers within your team. You will ensure service is speedy and efficient in all departments to maximise covers at all times and maintain an industry-leading guest journey.

You are completely responsible for everything within the Bar & Restaurtant department so Rota's, stock control, consumables ordering, sales driving, team training, appraisals will fall to you. Don't forget to develop incredible Team Coaches and Head Bartenders/Serves who can support you and step into your shoes when you're ready for your next role. Having an all-round knowledge of every department is vital for your next career step too so an open mind is essential when learning from the other department managers

Why join us?

• Salary up to £32,000 plus tronc and benefits
• 50% discount you and up to 5 guests when dining at any of our restaurants.
• Free meals on shift - no ‘family’ meal here, you’ll chose from some of our most loved classics.
• Your birthday (and the day after) are guaranteed off!
• Education subsidies support you in achieving your personal growth goals.
• Tribes - will make you feel like a rockstar, with free events connecting you to the entire business.
  
  

It doesn’t end there... we’ve partnered with the best!

• Access to the TRONC pot via TiPJAR
• Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost.
• Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously.
  
  

We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit!

If our brand matches yours, apply below. You'll love it here!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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