Dutch-Speaking Partner Experience Advisor - Belgium

Deliveroo; Manchester; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid working after probation

Annual bonus up to £6,000

Job summary

Deliveroo is seeking a New Partner Experience Advisor (Dutch/Flemish speaking) for the Belgium Market, based in Manchester with hybrid working after probation. You will join the NPX team, connecting Belgian restaurant partners with internal support to ensure a smooth onboarding and sustained growth from day one.

You’ll educate partners on menus, advertising tools, and growth strategies while coordinating with Sales and Account Managers to hit targets and deliver high-quality partner experiences.

Qualifications

• Native or fluent in Dutch/Flemish and English.
• Excellent phone presence and communication.
• Ability to meet demanding targets with high quality and attention to detail.
• Proficient in Microsoft Office; Salesforce knowledge desirable.

Responsibilities

• Lead partner success for newly signed Belgium restaurants and monitor KPIs in the first 60 days.
• Educate partners on menu optimization and advertising tools to drive orders.
• Coordinate between restaurant partners and internal teams (e.g., photography) for a world-class storefront.
• Manage outbound calls to resolve partner issues and build engagement and trust for long-term partnerships.
• Maintain daily targets and meticulous administrative records for compliance.

Skills

Dutch/Flemish

English

Strong Communication

Target-driven

Emotional Intelligence

Tools

Microsoft Office

Salesforce

Job description

Deliveroo is seeking a New Partner Experience Advisor (Dutch/Flemish speaking) for the Belgium Market, based in Manchester with hybrid working after probation. You will join the NPX team, connecting Belgian restaurant partners with internal support to ensure a smooth onboarding and sustained growth from day one.

You’ll educate partners on menus, advertising tools, and growth strategies while coordinating with Sales and Account Managers to hit targets and deliver high-quality partner experiences.