Dutch-Speaking Account Renewal Specialist

Atlassian; Greater London; Presencial; GBP 42.000 - 58.000; Tempo integral

Resumo da vaga

Tech Sales Jobs is seeking a renewal-focused account manager to nurture customer relationships and drive retention across multiple products and platforms. You will coordinate renewals for direct customers and partners while leveraging upsell opportunities driven by deep product knowledge.

The role requires strong communication across regions and cultures, including proficiency in Dutch. You will maintain a healthy pipeline, log activities in our systems, and collaborate with internal teams to

Qualificações

• Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas.
• Ability to establish rapport and build trust over phone/video across diverse countries and cultures.
• Native or professional level of Dutch language.

Responsabilidades

• Nurture customer relationships throughout the renewal lifecycle to maximize retention and mitigate churn.
• Lead renewals across multiple products and platforms for direct customers and partners.
• Identify cross-sell and up-sell opportunities during the renewals cycle by increasing product awareness.
• Maintain up-to-date knowledge of product updates and new offerings and communicate these to customers and partners.
• Keep a healthy sales pipeline by logging activities and customer data in internal systems.

Conhecimentos

Strong communication

Relationship building

Cross-cultural communication

Dutch language proficiency

Descrição da vaga

Tech Sales Jobs is seeking a renewal-focused account manager to nurture customer relationships and drive retention across multiple products and platforms. You will coordinate renewals for direct customers and partners while leveraging upsell opportunities driven by deep product knowledge.

The role requires strong communication across regions and cultures, including proficiency in Dutch. You will maintain a healthy pipeline, log activities in our systems, and collaborate with internal teams to