Dual-Store Leader: Drive Sales & Customer Experience

MATALAN; Clydebank; On-site; GBP 45,000 - 62,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Holiday buy scheme

Wellbeing support

Pension Scheme

Career development

Job summary

Matalan is seeking a Dual Site Store Manager to lead two Clydebank and Bishopbriggs stores, driving sales, profit, and customer experience with a high-performing team.

You will develop people, set strategic operating plans, ensure compliance and cost control, and maximise opportunities to improve store performance.

This role requires senior retail leadership, proven KPI delivery, and the ability to engage customers and develop staff across two sites.

Qualifications

• Previous retail management experience at a senior level ideally within a volume retailer.
• Demonstrable track record of delivering high standards and KPI's.
• Proven high standards of customer engagement and service.
• Strong leadership, listening and communication skills.
• Good analytical ability and data interpretation skills.
• Proven ability to develop others.

Responsibilities

• Retaining our customer base you'll grow this too, engaging with new customers and driving your team to do the same
• Leading the team to deliver an exciting commercial customer experience every day
• Engaging the store team to be the best they can be through the development of your people
• Planning consistent operational excellence and compliance that drives productivity and delivers good cost control
• Driving store performance and maximise opportunities to increase profit

Skills

Retail leadership

KPI delivery

Customer engagement

Team development

Leadership

Analytical ability

Job description

Matalan is seeking a Dual Site Store Manager to lead two Clydebank and Bishopbriggs stores, driving sales, profit, and customer experience with a high-performing team.

You will develop people, set strategic operating plans, ensure compliance and cost control, and maximise opportunities to improve store performance.

This role requires senior retail leadership, proven KPI delivery, and the ability to engage customers and develop staff across two sites.