Dual site practice manager

The Real Good Dental Company Limited; Glasgow; On-site; GBP 42,000 - 62,000; Full time

Job summary

The Real Good Dental Company Limited is seeking a Dual-Site Dental Practice Manager to oversee two busy Glasgow practices. You will drive day-to-day operations, staff leadership, compliance, and patient experience across both sites.

This is a strategic, hands-on leadership role requiring strong organisational and stakeholder skills. You will lead teams, manage KPIs and budgets, and collaborate with clinicians to deliver excellent care.

Qualifications

• Experience managing dental practices, ideally across multiple sites.
• Proven ability to lead teams and improve patient experience.
• Strong organisation and priority management.
• Commercial awareness with KPI and performance focus.
• Excellent communication with clinicians, staff and patients.
• Knowledge of GDC and health & safety compliance.

Responsibilities

• Take overall responsibility for the operational management of both dental practices.
• Lead and develop practice teams to maintain high performance.
• Manage staffing, rotas, recruitment, onboarding, training and performance.
• Ensure compliance with GDC, regulatory, health & safety requirements.
• Maintain clinical governance and infection prevention standards.
• Monitor KPIs and financial targets, seek growth opportunities.
• Oversee patient experience, complaints and feedback.
• Collaborate with clinicians to support delivery of care.
• Manage suppliers, stock and resources.
• Identify operational efficiencies across both sites.
• Maintain policies and records consistently.
• Support marketing and business development to grow patient base.
• Be a visible, approachable leader across both locations.

Skills

Dental practice management

People leadership

Multi-site operations

KPIs & financial targets

Regulatory compliance

Stakeholder communication

Problem solving

Job description

Dual-Site Dental Practice Manager

Glasgow – 2 Practice Locations

Salary: Competitive, dependent on experience

Hours: Full-time

Contract: Permanent

About the Role

We are looking for an experienced, motivated and commercially minded Dual-Site Dental Practice Manager to lead the day-to-day operations across two busy dental practices in Glasgow.

This is a fantastic opportunity for an established Practice Manager or an experienced dental professional ready to take the next step in their career. You will play a key role in ensuring both practices operate efficiently, deliver an exceptional patient experience and provide a positive, supportive environment for our teams.

Working across two sites, you will need to be organised, adaptable and confident managing competing priorities, while maintaining strong relationships with clinicians, staff, patients and external stakeholders.

Key Responsibilities

• Take overall responsibility for the operational management of both dental practices.
• Lead, motivate and support the practice teams, fostering a positive and high-performing culture.
• Manage staffing, rotas, recruitment, onboarding, training and performance.
• Ensure both practices meet all relevant GDC, regulatory, health & safety and compliance requirements.
• Maintain high standards of clinical governance, infection prevention and practice protocols.
• Monitor practice performance, KPIs and financial targets, identifying opportunities for growth and improvement.
• Oversee patient experience, complaints and feedback, ensuring issues are dealt with promptly and professionally.
• Work closely with dentists, hygienists, nurses and other clinical colleagues to support effective delivery of care.
• Manage suppliers, contractors, stock levels and practice resources.
• Identify operational efficiencies and implement improvements across both sites.
• Ensure policies, procedures and records are maintained accurately and consistently.
• Support marketing and business development initiatives to increase patient retention and practice growth.
• Act as a visible and approachable leader across both locations.

About You

We are looking for someone who is:

• Experienced in dental practice management, ideally with experience managing a busy practice or multiple sites.
• A confident and effective people leader who can inspire and develop a team.
• Highly organised, proactive and able to manage multiple priorities.
• Commercially aware, with an understanding of practice performance and KPIs.
• Confident dealing with patients, clinicians and colleagues at all levels.
• Comfortable managing challenging situations and resolving problems constructively.
• Knowledgeable about dental compliance and regulatory requirements.
• A strong communicator with excellent interpersonal skills.
• Flexible and willing to work across both Glasgow locations.
• Passionate about delivering outstanding patient care and creating an excellent patient journey.

What We Offer

• A competitive salary, reflective of your experience.
• The opportunity to manage **two established Glasgow dental practices**.
• A varied and rewarding leadership role with genuine scope to make a difference.
• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• The chance to work alongside experienced clinical and support teams.
• A role where your ideas, leadership and initiative will be valued.

Ready for Your Next Challenge?

If you are an ambitious dental practice manager who enjoys leading people, improving performance and delivering an exceptional patient experience, we would love to hear from you.