Dual Fuel Smart Meter Engineer (South East)

Octopus Energy; Croydon; On-site; GBP 37,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Share options

Annual bonus

Lunch allowance

Pension

Enhanced maternity leave

Enhanced paternity leave

Wellbeing programme

Upskilling in renewables

Job summary

Octopus Energy is hiring smart meter engineers to visit customers’ homes, install meters and in‑home displays, and explain how the devices help save energy. You’ll be part of the Octopus Energy Services team, supported by a strong office network and the company’s tech power to continuously improve processes and service delivery.

You’ll work on safety, customer excellence, and ongoing up-skilling towards renewable tech like EVs and heat pumps, with a generous benefits package and a share options

Qualifications

• MOCoPA held within the last 3 years and can provide evidence.
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent).
• Full UK driving licence with no more than 6 points.

Responsibilities

• Fit meters in customers' homes and demonstrate how to use the meter and in-home display.
• Explain how the meter helps save energy and answer questions about renewable tech.
• Provide top‑class service and coordinate with office team to deliver efficient installations.

Education

MOCoPA

Gas Safe – CCN1/MET1 (or CMA1/MET1)

Full UK driving licence

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top‑class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

What you’ll need:

• MOCoPA - held within the last 3 years and can provide evidence
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points

What we offer:

• £36,500 starting salary
• £2,500 annual performance bonus, and fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 600 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Opportunities to up‑skill to renewable tech (Electric Vehicles and Heat Pumps)
• For every asset installed beyond your sixth, you’ll earn an additional £15

Call‑out and Overtime

• You will be on a rotating call‑out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door

Saturday working:

• £50 for attending
• £70 for a dual fuel installation
• £35 for a single fuel installation
• Technical aborts are paid at half rate

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at [e-mail]. We’re happy to help!

You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on‑call.