Dual Clinic Manager Optical Express

Optical Express; Dartford, Maidstone; Remote; GBP 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

33 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted eyewear and sunglasses

Pension scheme

Training and development

Zusammenfassung

Optical Express is seeking a Dual Clinic Manager to oversee the Dartford and Maidstone clinics, ensuring operational efficiency and high standards of patient care.

You will lead teams, drive performance, and promote laser surgery benefits, with 40 hours per week and a salary of £45,000 plus bonus.

The role offers a chance to grow within a global organisation, with a focus on customer service and professional development.

Qualifikationen

• You will have strong management experience within a high-end retail or Optical setting.
• You will be customer facing and you will help drive performance for the practice.
• Excellent communication and presentation skills, motivated to learn and progress within Optical Express.

Aufgaben

• Effectively and efficiently manage resources to meet customer demands.
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness.
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.

Jobbeschreibung

Title: Dual Clinic Manager

Location: Dartford covering Maidstone

Hours: 40 hours per week

Salary: £45,000 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.

You may come from a retail background where world class customer service comes naturally to you.

You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

• State of the art, modern working environments
• 33 days annual leave*
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions/Support

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.