Clinic Manager

Optical Express; Maidenhead; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Free or discounted optical products

Modern working environment

Technological support

Job summary

A leading optical care provider is seeking a Clinic Manager in Maidenhead. You will oversee team performance and operational efficiency, promote laser and aesthetic procedures, and manage resources effectively. The ideal candidate will have strong management experience in an Optical or high-end retail setting and possess excellent communication skills. Opportunities for career growth and a supportive working environment are offered.

Qualifications

• Experience within an Optical setting, aesthetics clinic, or high-end retail.
• Adept at delivering great results through people management.
• Motivated to achieve and willing to learn and progress.

Responsibilities

• Manage performance of the team across healthcare brands.
• Drive performance for the practice while ensuring efficiency.
• Support and develop team members through coaching.
• Recruit, induct, coach and support team members to maintain knowledge and competence.
• Ensure the team advises patients on suitable solutions and maintains high standards of presentation.

Skills

Strong management experience

Excellent communication skills

Team development

Customer-facing experience

Presentation skills

Job description

Overview

Base pay range

Clinic Manager

Hours: 40 hours per week including weekends and evenings.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to work in our Maidenhead clinic, where you’ll have responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n.

Responsibilities

• You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery and aesthetic procedures to patients.
• You will have strong management experience within an Optical setting, an aesthetics clinic or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
• It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What’s in it for you?

• Free or discounted optical products and procedures
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.