Clinic Manager

Optical Express; Coventry; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

33 days annual leave

Free laser eye surgery and intraocular

Free eye tests

Free prescription eyewear up to £250;

Discounted sunglasses

Friends and family discount

Ongoing training and development

Employee Assistance Programme and Well

Job summary

Optical Express is seeking a Clinic Manager to oversee our Coventry & Leamington Spa clinics, delivering excellent patient care and leading a high-performing team. You will manage daily operations, drive performance, and promote our laser eye services and private eye examinations.

You will have strong optical management experience, superb communication skills, and a drive to develop your team while delivering outstanding patient experiences.

Qualifications

• Strong management experience within an Optical setting or high-end retail.
• Excellent communication and presentation skills.
• Willingness to learn and progress within Optical Express.

Responsibilities

• Effectively and efficiently manage the Coventry & Leamington Spa clinics to drive performance.
• Ensure the practice is presentable and maintains the highest standards of tidiness and professionalism.
• Recruit, induct, coach and support the team to achieve knowledge and competence levels.
• Guide patients on the most suitable and appropriate treatment options and promote laser surgery benefits.

Skills

Management experience

Customer facing

Communication skills

Job description

Hours of work - 40hrs per week including Saturdays

Salary - £30-34,000 doe plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it's a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you're looking to work for a market leader, then read on as we are looking for a Clinic Manager to manage our Coventry & Leamington Spa clinics, that offers consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You'll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.

You will have strong management experience within an Optical setting or high-end retail. You'll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you'll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following

• State of the art, modern working environment
• 33 days annual Leave
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Free prescription eye wear to a value of £250 and discounted sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions Support

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.