Clinic Manager

Optical Express Group; Coventry; Vor Ort; GBP 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

State-of-the-art working environment

33 days annual leave

Free laser eye surgery and intraocular

Free eye tests

Free prescription eyewear up to £250

Discounted sunglasses

Pension scheme

Employee assistance programme

Wellbeing solutions

Friends and family discounts

Zusammenfassung

Optical Express is seeking a Clinic Manager to lead our Coventry and Leamington Spa clinics, delivering outstanding patient care and driving clinical outcomes through strong team leadership. You will oversee daily operations and develop the team while promoting the benefits of laser surgery to patients, with a 40-hour week including Saturdays.

Join a market-leading private eye care provider offering extensive training, a supportive culture, and a comprehensive benefits package designed to grow

Qualifikationen

• Strong management experience in an optical setting or high-end retail.
• Excellent communication and presentation skills.
• Customer-facing role with a focus on growth and patient care.

Aufgaben

• Effectively manage resources to meet patient demands.
• Ensure the practice is presentable and maintains a professional image.
• Recruit, induct, coach and support the team to ensure knowledge and competence.
• Advise patients on suitable solutions for their needs.

Kenntnisse

Management experience

Customer facing

Team development

Communication skills

Performance management

Optical/retail experience

Jobbeschreibung

Job Title – Clinic Manager

Location – Coventry & Leamington Spa

Hours of work – 40hrs per week including Saturdays

Salary – £30-34,000 doe plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to manage our Coventry & Leamington Spa clinics, that offers consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.

You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following

• State of the art, modern working environment
• 33 days annual Leave
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Free prescription eye wear to a value of £250 and discounted sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions Support

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.