DUA Leader: Operational Excellence & Governance

Aviva plc; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus opportunity

Pension scheme

Holiday allowance (29 days + bank)

Private Medical Benefit

Employee discounts on Aviva products

Share plan (Matching Shares)

Save As You Earn scheme

Parental and carers leave

Flexible benefits (cycle to work)

Volunteer days (3)

Wellbeing support

Résumé du poste

Aviva plc in London is seeking a senior DUA leader to oversee the service standards, controls and operational performance of the DUA Hub, ensuring delegated underwriting activities are onboarded, managed and monitored effectively across the lifecycle.

You will drive continuous improvement across underwriting operations, governance and risk management, provide high-quality management information to senior stakeholders, and shape the function’s future strategy as the business grows.

Qualifications

• Experience within the insurance market, ideally in Delegated Underwriting, Operational Effectiveness, Change Management or a similar operational leadership role.
• Strong people leadership experience, including coaching, development and performance management.
• Experience using outsourcing, governance or risk management systems.
• A track record of designing, implementing and improving operational processes and controls.
• Experience developing frameworks that support effective governance, service delivery and risk management.

Responsabilités

• Lead service standards, controls and operational performance of the DUA Hub across UK and international delegated authority business.
• Onboard, manage and monitor delegated underwriting arrangements throughout their lifecycle.
• Drive continuous improvement across underwriting operations and governance.
• Strengthen risk management practices and support underwriting effectiveness.
• Provide high-quality management information and insight to senior stakeholders.
• Help shape future strategy and decision-making for the function.

Connaissances

Delegated Underwriting

Operational Effectiveness

Change Management

Operational Leadership

People Leadership

Governance

Risk Management

Process Improvement

Stakeholder Management

Description du poste

Aviva plc in London is seeking a senior DUA leader to oversee the service standards, controls and operational performance of the DUA Hub, ensuring delegated underwriting activities are onboarded, managed and monitored effectively across the lifecycle.

You will drive continuous improvement across underwriting operations, governance and risk management, provide high-quality management information to senior stakeholders, and shape the function’s future strategy as the business grows.