DUA Leader: Governance, Ops & Growth

Aviva; Greater London; Hybride; GBP 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus opportunity

Generous pension scheme

29 days holiday plus bank holidays

Private Medical Benefit

Discounts on Aviva products

Matching Share Plan

Save As You Earn scheme

Parental and carer’s leave

Flexible benefits

Cycle to work

Volunteer days (3 paid)

Wellbeing support

Résumé du poste

Aviva is seeking an experienced DUA Leader to oversee the Delegated Underwriting Authority (DUA) Hub, driving service standards, controls and performance across the lifecycle of delegated arrangements.

Working across underwriting, operations and governance, you will lead continuous improvement, strengthen risk management practices and provide high-quality management information to senior stakeholders, helping shape strategy as the business grows.

Qualifications

• Experience within the insurance market, ideally in Delegated Underwriting, Operational Effectiveness, Change Management or a similar operational leadership role.
• Strong people leadership experience, including coaching, development and performance management.
• Experience using outsourcing, governance or risk management systems.
• A track record of designing, implementing and improving operational processes and controls.
• Experience developing frameworks that support effective governance, service delivery and risk management.

Responsabilités

• Lead the service standards, controls and operational performance of the DUA Hub across its lifecycle.
• Coordinate with underwriting, operations and governance teams to onboard, manage and monitor delegated underwriting arrangements.
• Drive continuous improvement and strengthen risk management practices across UK and international delegated authority business.
• Provide high-quality management information and insight to senior stakeholders to shape future strategy and decision-making.

Connaissances

Delegated Underwriting

Operational Effectiveness

Change Management

People Leadership

Governance

Outsourcing systems

Risk management systems

Outils

Outsourcing governance

Risk management systems

Description du poste

Aviva is seeking an experienced DUA Leader to oversee the Delegated Underwriting Authority (DUA) Hub, driving service standards, controls and performance across the lifecycle of delegated arrangements.

Working across underwriting, operations and governance, you will lead continuous improvement, strengthen risk management practices and provide high-quality management information to senior stakeholders, helping shape strategy as the business grows.